Questions & Answers
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Shopping Information
Do you deliver furniture across the UAE?
Yes, Posh House Furniture offers fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah, and Fujairah. We ensure your items arrive safely with professional installation where needed.
Can I customize my furniture with Posh House?
Absolutely. At Posh House, we specialize in custom-made furniture that fits your space and style perfectly. Choose from premium materials, elegant finishes, and unique designs for sofas, beds, dining sets, and more.
What types of sofas do you offer?
We offer a stylish collection of:
L-shaped and sectional sofas
Classic and modern sofa sets
Recliners and accent pieces
Custom-upholstered options
Every piece is designed to blend comfort, quality, and timeless aesthetics.
Who Is the Best Furniture Company in Dubai?
Posh House Furniture is proudly recognized as the best furniture company in Dubai, offering a curated collection of stylish, high-quality pieces that elevate both residential and commercial interiors.
Who Is the Best Custom Furniture Maker in Dubai?
For bespoke solutions that blend comfort, functionality, and style, Posh House Furniture is the top custom furniture maker in Dubai. Each piece is crafted to reflect your personality and space needs.
What does your living room furniture include?
We offer a wide range of living room essentials, including:
Sofas and armchairs
TV cabinets
Coffee & center tables
Chaises, poufs & ottomans
All available in modern and classic styles.
Orders and Returns
Can I return a customized item?
Customized (made-to-order) items are not eligible for return or refund, as they are tailored to your specific preferences. However, if there's a manufacturing defect or error, we will correct the issue.
What if I only customized the color and not the size?
Even if only the color is customized and the size remains standard, the product is still considered a customizable item and is non-returnable under our policy.
Are returns accepted for assembled furniture?
Assembled products cannot be returned or exchanged unless there is a verified manufacturing defect, at the sole discretion of Posh House Furniture.
Will I be charged for delivery or pickup in case of return?
If the return is made without a valid reason, the original delivery cost will be deducted.
If your delivery was free, a minimum AED 150 pickup charge will apply.
Do products always look the same as shown online or in-store?
There may be slight variations in color, texture, or finish due to material sourcing and manufacturing changes. Products from different batches may not be identical.
What condition must a product be in to be eligible for return?
To be eligible for return:
Item must be unused and in original packaging
No scratches, stains, damages, or modifications (like drilling or alterations)
How long do I have to report an issue with my order?
You must report any issues within 24 hours of receiving your item, while keeping the original packaging intact.
Claims made after 24 hours will not be accepted.
Which items are non-refundable and non-returnable?
Assembled or disassembled furniture
Opened sofas, beds, and installed MDF units
Used bedding (duvets, linens, pillows)
Mattresses or upholstered items without a law label
Customized (made-to-measure) pieces
Modified or washed products
Posh House Furniture gift cards
